1/ Are your products authentic?
Yes, all our products are 100% authentic, as we are an authorized distributor for DSP products and provide them with the parent company's warranty and specifications.
2/ What is the shipping and delivery time?
Delivery takes 2 to 5 business days, depending on the city. We work to prepare and ship your order quickly to ensure it arrives in the best condition.
3/ Can I return the product?
Yes, you can return within 30 days, provided the product is in its original condition, unused, with the box and accessories. You can check the return policy page for any additional details.
4/ How do I know if the product is suitable for me?
We always provide full specifications and clear images of the products. If you are unsure, our support team is ready to help you choose what best suits your needs.
5/ What should I do if I receive a damaged or different product?
Contact us immediately via: contact@dsp-eg.com or 01141419091 and we will replace it or resolve the issue directly.
6/ Is there a warranty on DSP products?
Yes, many DSP products come with a certified warranty depending on the product type. Details are provided on each product page.
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